FAQ

Questions About The WorkEZ Series:

What's the tallest stand?

What stand can hold the most weight?

How do I adjust WorkEZ?

My laptop gets hot. Which stand is best for cooling?

Does WorkEZ slide on a desk?

Will WorkEZ work with desktop monitors?

I use a laptop in bed or on a couch … which model is best?

What's WorkEZ made of?

WorkEZ Executive

What are the dimensions, weight, max load, or other specs?

What is the "USB Fan & Hub Option"?

How does the cooling fan work? Do I need batteries?

Will WorkEZ Executive hold my laptop, monitor or other device?

What's the difference between WorkEZ Executive and the other models?

WorkEZ Professional

What are the dimensions, weight, max load, or other specs?

Will it hold my laptop/monitor/tablet?

Does it work in bed or on the couch as a lap desk?

What’s the difference between WorkEZ Professional and the other models?

Will it cool my laptop?

WorkEZ Light

What are the dimensions, weight, max load, or other specs?

Will it hold my laptop/monitor/tablet?

Does it work in bed or on the couch as a lap desk?

What prevents my laptop/tablet/book from falling off the panel?

Will it cool my laptop?

What's the difference between WorkEZ Light and the other models?

WorkEZ Mouse Pad

What's the size of the WorkEZ Mouse Pad?

How does the WorkEZ Mouse Pad connect to a WorkEZ Stand?

Is the WorkEZ Mouse Pad included with the WorkEZ Keyboard Tray?

The screw holding the mouse pad is getting loose. What should I do?

WorkEZ Keyboard Tray

What are the dimensions, weight, max load, or other specs?

Will it hold my keyboard?

Does a Mouse Pad come with it?

Is the mouse pad the same as the WorkEZ Mouse Pad?

Is there wrist support?

Will it wobble?

WorkEZ Standing Desk

Will it hold my desktop monitor?

What is the depth (front-to-back)?

I’m tall … will it work for me?

What can I do to make it more stable?

Can I buy the Keyboard Tray separately?

Is it adjustable?

WorkEZ Cool

What are the dimensions, weight, max load, or other specs?

What’s the difference between WorkEZ Cool and the other models?

Why do I need it?

What is the "USB Fan & Hub"?

How does the cooling fan work? Do I need batteries?

Will WorkEZ Cool hold my laptop, monitor or other device?

Wobble Stool

What are the dimensions, weight, max load, or other specs?

Will Wobble Stool work on my wood floor, carpet, tile, etc.?

How do I assemble the Wobble Stool?

There are screws, but no guide holes … is this wrong?

How do I adjust the seat height?

It won’t adjust. What should I do?

How do I disassemble Wobble Stool?

Rise Up

What are the dimensions, weight, max load, or other specs?

Can you make a custom desktop?

How do I attach the desktop to the frame?

Can I attach my own desktop to the frame?

Help! The control panel is flashing an error code like "ASR"!

SHIPPING

Free shipping? Really?

What countries do you ship to?

When will you ship my item?

I can't wait. When will my order arrive?

Why did you ship my product by USPS/FedEx/Camel...?

RETURNS

What’s Uncaged Ergonomics’ return policy?

Who pays return shipping?

When will I be refunded?

PURCHASING

I don't like PayPal or Credit Cards how can I pay for your product(s)?

Can I get a discount if I buy 2/4/50 pieces?

Come on, can't I get a discount?

The color/model I want is sold out!

WARRANTY

What’s your warranty?

My product is outside of the warranty period … what can I do?