Contact Us
Contact Uncaged Ergonomics
How can we help?
Questions about a product, order, return, warranty, replacement part, or larger purchase? Contact us directly or use the fastest support path below.
Find the fastest answer
Start with the type of help you need
Order, Shipping + Returns
Delivery timing, free shipping, international orders, returns, exchanges, and return requirements.
Shipping + Returns →Product Support
Manuals, assembly instructions, specifications, dimensions, setup guides, and troubleshooting information.
Manuals + Downloads →Warranty + Parts
Warranty coverage, service requests, replacement components, and help identifying the correct part.
Warranty Information →Bulk + Business Purchasing
Volume pricing, purchase orders, corporate projects, government purchasing, and multi-unit requirements.
Bulk Purchasing →Help us solve it faster
A little information goes a long way
For an existing order or product issue
- Order number or proof of purchase when available.
- Product name or model.
- Short description of the question or problem.
- Photos or a short video when they help demonstrate the issue.
For a quote or commercial project
- Products or SKUs being considered.
- Approximate quantity.
- Delivery ZIP code or locations.
- Target timing and any special project requirements.
Please do not send passwords or full payment-card information through the contact form or email.
Send us a message
Use the contact form below
Include enough detail for us to understand what you need and route your message correctly.
- Order question: include the order number.
- Product support: include the exact product or model when known.
- Warranty issue: include proof of purchase and photos or video when useful.
- Bulk purchase: include products, quantities, destination, and target timing.
Self-service support
Many answers are already available online
Our FAQ, manuals, how-to videos, shipping information, and warranty pages can often answer common questions immediately.